Shipping Update for Lunar New Year
Please note that due to the upcoming Lunar New Year holiday, our last shipment will be on 4th February.
Orders placed after 4th February will still be accepted, but shipping will be temporarily paused during the holiday period.
Shipping will resume on 4th March.
Thank you for your understanding and continued support. You are most welcome to place your orders during this time, and we will process them as soon as shipping resumes.
Wishing you a joyful and prosperous Lunar New Year filled with happiness, good health, and success! 🧧✨
Free Shipping
Free shipping across West Malaysia, and Singapore! All orders will be processed in 2 business days, and the estimated delivery time to receive is between 7 to 10 working days EXCEPT made upon order items / high volume quantity order / high volumetric parcel size. E.g. coffee tables, linear lights, and floor lamps would take 15 to 20 business days. Kindly contact us if you wish to confirm the lead time before placing an order.
West Malaysia orders and shipments are handled exclusively by GDEX.
Singapore orders and shipments are handled exclusively by Legion Express.
NOTE: For large items such as sofas, coffee tables, and lounge chairs, the courier service will only provide curbside delivery. This means that the items will be unloaded at your location but not brought inside or to your doorstep. We kindly recommend arranging for additional assistance on-site to carry and move these items to their final placement. No unboxing, assembly or installation service is provided.
1 To 1 Replacement
We offer a one-time replacement in the event of any defective item being received due to unforeseen circumstances during shipment. However, please rest assured that all of our products are safely packed and shipped.
In Urbanesta, we strive to provide not only the best quality products but the best shopping experience for you. You can shop 100% worry-free on our website!
